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Acme Freight

01 — OVERVIEW

Freight that arrives when you said it would

Door to door across nine countries, with one record that follows the goods and stays readable by everyone who needs it.

A container yard at first light

02 — CLIENTS

Moving freight for

  • Northwind
  • Meridian
  • Harbor Lines

03 — PROBLEM

Where shipments go wrong

Three problems that come up in every first conversation, phrased the way our clients phrase them.

  • Costs move without warning

    A rate quoted in March is gone by May. Surcharges appear after the booking, and nobody can say which line item changed or why.

  • Nobody owns the delay

    Three vendors give three explanations. There is no single record of what happened to the container, so the argument outlives the shipment.

  • Tracking stops at the border

    The line goes quiet exactly where the risk is highest. You find out about the hold from your buyer, not from your forwarder.

05 — PROCESS

How a shipment runs

Four steps, one record, and no re-entry of data that already exists somewhere.

  1. 01

    Quote

    A price that holds, with the assumptions written next to it. If an assumption breaks, we tell you before the invoice does.

  2. 02

    Book

    Space confirmed and customs paperwork started before the truck is loaded, not while it waits at the gate.

  3. 03

    Move

    One record follows the goods through every leg, including the ones our partners run. Your buyer sees the same one you do.

  4. 04

    Deliver

    Proof of delivery and the full document set filed the same day, in the format your accounts team already accepts.

06 — NUMBERS

4,200
Shipments a year
97%
Arrive on the promised day
9
Countries covered

07 — WORK

Selected work

Short, concrete, and boring in the right way.

  • Placeholder image standing in for a photograph of the shipment

    Reefer produce, Valencia to Riyadh

    Temperature logged end to end and handed over with the customs file. Two seasons in, rejection at destination has stopped being a line in the budget.

  • Placeholder image standing in for a photograph of the shipment

    Project cargo, Rotterdam to Almaty

    Four out-of-gauge pieces, three borders, one permit chain. The route survey happened before the quote, which is why the quote held.

  • Placeholder image standing in for a photograph of the shipment

    E-commerce restock, Shenzhen to Hamburg

    Weekly consolidations with duty paid at import. The client stopped holding a safety month of stock and released the cash it was sitting on.

08 — QUESTIONS

Questions we actually get

Do you handle customs yourselves?

Yes. Classification and filing are done in house by people who have seen your goods before, so a query on Friday afternoon does not become a Monday problem.

Is the cargo insured?

Cover is arranged per shipment and priced separately, so you are never quietly paying for cover you did not ask for. We will also tell you when it is not worth buying.

What do we see while goods are moving?

The same record we see, including the legs handled by partners. There is no separate portal to log into and no weekly status call to sit through.

09 — CONTACT

Tell us what you are moving

One human reply, usually within two business days. No sales sequence, no discovery call before we have said anything useful.

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